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You are here: Home / Frequently Asked Questions / Licensing FAQ

Licensing Frequently Asked Questions

Table of Contents

1.  When does a case qualify for licensing enforcement?
2.  I received a 60 day licensing notice. What can I do to avoid further licensing actions?
3.  I have received a 150 day licensing notice. What can I do to avoid further licensing actions?
4.  What if I do not agree with CSSD’s administrative review decision on licensing?
5.  How is a payment agreement calculated?
6.  What if I cannot afford the amount of the payment agreement?
7.  My license has been suspended. How can I get it released?
8.  My license has been suspended because I am delinquent on my payment agreement.How can I get my license released?
9.  How can I get the flag on my occupational license removed? 
10. What can I do if I have additional licensing questions not covered here?


1.  When does a case qualify for licensing enforcement?

A case qualifies for licensing enforcement when:

  • The arrears owed are four times the monthly support amount; or
  • The case is $1,000.00 or more in arrears with no payments in 60 days.

Alaska Statutes 25.27.244 and 25.27.246 provide laws on license suspensions.

2.  I received a 60 day licensing notice. What can I do to avoid further licensing actions?

After 60 days, if you do not start making payments or make a payment agreement, your case is transferred to licensing enforcement. You should contact your caseworker to make a payment agreement to start making monthly support payments to CSSD.

3.  I have received a 150 day licensing notice. What can I do to avoid further licensing actions?

Your case is now in the licensing enforcement section.If you believe the licensing action is in error, you may request an administrative review, in writing, using the 2nd page of your 150 day notice. CSSD will review and issue a decision within 30 days.

4.  What if I do not agree with CSSD’s administrative review decision on licensing?

You can file a petition with the court for expedited relief against licensing actions. A Petition for Expedited Relief form was enclosed with the licensing administrative review decision you received.

5.  How is a payment agreement calculated?

Your payment agreement will be the full amount of your monthly support obligation plus interest, plus an amount towards the arrears owed.

6.  What if I cannot afford the amount of the payment agreement?

You can request a licensing hardship.The only portion of your payment agreement that can be changed is the amount of arrears you must pay.We must collect the full monthly support, interest and some payment towards the arrears.

If you believe your monthly support obligation is too high, you can request a modification of your child support monthly payment.If your order was completed by the Alaska Child Support Services Division, we will review your order to determine if your circumstances have changed by at least 15%, and make a decision on whether your monthly obligation may be changed.

If your order was from the court, you must go back to the court for a modification.

7.  My license has been suspended. How can I get it released?

Your license will not be released until you enter into a payment agreement and make the initial payment. Once your license has been released, you must continue making the agreed payments. If you become delinquent on your payment agreement, your license may be suspended without further notification.

8.  My license has been suspended because I am delinquent on my payment agreement. How can I get my license released?

You must enter into a new payment agreement before CSSD can release your license. If you become delinquent on this new payment agreement your license will once again be suspended without further notice.

9.  How can I get the flag on my occupational license removed?

CSSD must start to receive monthly payments through wage withholding or under a payment agreement before the flag can be removed. Once you are in compliance with your payment obligations, CSSD will notify the occupational licensing agency to remove the flag and allow the license to be renewed or issued.

If you have been found not in compliance and have never been issued a 150 day temporary license, the occupational licensing agency may issue you a 150 day temporary license. If at the end of the 150 days you are found to be in compliance, CSSD will remove the flag on your occupational license and you may be issued a full term license.

If you have already been issued a 150 day temporary occupational license or at the end of the 150 day temporary occupational license you are not in compliance, CSSD must receive monthly payments through wage withholding or under a payment agreement before we can remove the flag.

10.  What can I do if I have additional licensing questions not covered here?

Send an email to: dor.cssd.licenses@alaska.gov.

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